Reading People’s Minds, Diane Rehm with Alan Alda

Today’s Diane Rehm interview with M*A*S*H’s Alan Alda wasn’t intended to be a user experience or content strategy talk, but it was a great segment on reading between the lines with people, using improv techniques to communicate better. He references the “curse of knowledge” inhibiting interpersonal communication and has a number of great anecdotal stories.

Listen on

Stop asking me to log in! Progressive authentication

I use the Fidelity app to manage a lump of rainy-day, retirement money. One of the features I love about the app is the home screen, where it summarizes today’s “movers” (best and worst performing) among the stocks and funds I’ve invested in. Now, this home screen doesn’t need to tell me how many shares of each I own or how much money I’ve made or lost, but it quickly tells me if I need to be paying attention. It gives me personalized, public information.

—or at least it would, if it didn’t require me to log in to see it. Continue reading →

Geeks eat more pizza in smaller groups

Back in 2008 or so, I got involved in DC’s burgeoning tech meetup community. Fast forward a couple years to 2010 when my office moved into a new space with a great venue for hosting my favorite meetups. We started with DC PHP and immediately after, WordPressDC. Then DCjQuery (now DCJS), followed suit.

With three related meetups going, we were getting a lot of traffic and cross-pollination of members. There was also no shortage of sponsorship for food and beverages—though we were typically, BYO. Pizza is common fare for a meetup, just because it’s easy and doesn’t require too much in the way of incidentals like plasticware. Continue reading →